How it Works
Book A Collection
Complete the booking form and schedule your pickup for the next available collection day.
We’ll confirm your booking with an sms message. We’re in your area at least twice a week so there’s plenty of choice.
Our standard turn around time is 48 hours.
Pick Up
We collect your garments from your doorstep or other chosen location.
In the event that there are no items left out for collection, we will call you before leaving empty handed.
An sms message will confirm the successful or failed collection immediately upon completion.
Cleaning
Using sensitive and environmentally responsible detergents your garments are cleaned in-house by our expertly trained staff.
All garments are hand inspected prior to delivery.
Automated item tracking provides full accountability for all orders.
Delivery
We deliver back to your doorstep or other chosen location.
In the event that we are unable to deliver we will call you for instructions before leaving.
An email will confirm the successful or failed delivery and includes a detailed tax invoice.
WHY CUSTOMERS LOVE
MY BUTLER SERVICE
Top Quality
All items are cleaned to your satisfaction – guaranteed, or we will re-clean it free of charge – no ifs or buts.
Timely Messaging
From collection reminders to delivery notifications and tax invoices, we will keep you informed by sms and email every step of the way.
Utmost Convenience
Store opening hours are no longer a worry. We visit your area at least twice a week and collect and deliver right to your door.
A-Z Tracking
We use personalised bag tags, bar codes and garment tags to fully track your items from pick up to delivery – ensuring no loss of items.